Terms & conditions

1. Who we are and who we serve

These Terms and Conditions govern your purchase of services from Ichor Ventures UG (haftungsbeschränkt), Curienstraße 2, 20095 Hamburg, Germany (“Ichor”, “we”, “us”).

Our services are offered exclusively to legal entities and entrepreneurs (Unternehmer) within the meaning of § 14 BGB. We do not contract with consumers (Verbraucher) within the meaning of § 13 BGB. By purchasing our services you confirm that you are acting in the course of your trade, business, or profession.

Contact: [email protected]

2. Our services

Ichor provides a content marketing system (“the System”) deployed into your Google Drive account. The System consists of configured Google Sheets connected to a centralised Apps Script web application operated by Ichor Ventures UG.

Services are offered in the following configurations:

Content Pipeline

• Brief (Config A) — $997 one-time setup
• Brief + Review (Config B) — $1,497 one-time setup
• Full Production (Config C) — $1,997 one-time setup

Content Optimizer

• Know what's broken (OPT-A) — $597 one-time setup
• Fix the sections losing you rankings (OPT-B) — $997 one-time setup
• Retire the page. Replace it. (OPT-C) — $1,497 one-time setup

Bundle pricing and current rates are published at ichor.studio and may be updated from time to time. The price applicable to your purchase is confirmed in your invoice.

3. The purchase process

Purchasing our services follows these steps:

1. You book a discovery call via our website. The discovery call is free of charge and does not constitute a contract or commitment.
2. If you decide to proceed following the discovery call, you provide your company details including company name, registered address, and VAT number where applicable.
3. We issue an invoice based on the agreed service configuration.
4. You make payment in full via bank transfer to the account details provided on the invoice.
5. The 72-hour delivery clock begins upon confirmation of cleared payment. The contract between you and Ichor Ventures UG is formed at the point of cleared payment receipt.

4. What you receive

Upon completion of delivery you will receive:

• A configured Google Sheets system deployed in your Google Drive
• A branded personas deck specific to your brand and audience
• First topic recommendations based on your onboarding brief
• Access to the centralised Apps Script web application for as long as Ichor Ventures UG operates the service
• Lifetime prompt updates — when we update the methodology or prompt architecture, your system receives those updates automatically within 48 hours of deployment at no additional charge

5. What is not included

The prompt architecture and methodology powering the centralised web application remain the exclusive intellectual property of Ichor Ventures UG and are not transferred to the client.

API costs incurred when running the system are the client's sole responsibility.

Ichor does not guarantee specific rankings, traffic levels, or revenue outcomes. Results depend on factors including content quality, market competitiveness, and execution by the client's team.

6. Delivery

We aim to complete system deployment within 72 hours of confirmed payment, subject to the client providing all required information during the onboarding call. Delays caused by incomplete or late information from the client will not count toward the 72-hour delivery window.

7. Payment

Payment is due in full prior to commencement of the onboarding process. We accept bank transfer only. Payment details are provided on the invoice. No service will be commenced until payment is confirmed as cleared.

8. No refund policy

All sales are final. We do not offer refunds under any circumstances once payment has been received. By completing payment you acknowledge and agree to this policy. We recommend directing any questions to [email protected] before purchasing.

9. Intellectual property

The Google Sheets system deployed in your Google Drive is yours to use for the duration of our service operation. The underlying prompt architecture, methodology, agent logic, and Apps Script web application remain the exclusive intellectual property of Ichor Ventures UG. You may not reverse engineer, copy, reproduce, or redistribute any part of the methodology or web application.

10. Partner and reseller agreements

Approved agency partners who deploy Ichor systems on behalf of their clients do so under a separate written partner agreement. Onboarding of all new clients must be conducted through Ichor Ventures UG. Partners may not deploy new client systems independently.

11. Limitation of liability

11.1 Unlimited liability in certain cases

Ichor Ventures UG shall be liable without limitation for damages resulting from intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit) by Ichor, its legal representatives, or vicarious agents. Ichor also bears full liability for any damages resulting from injury to life, body, or health caused by any negligence on our part.

11.2 Liability for simple negligence — essential obligations

In cases of ordinary (simple) negligence, Ichor Ventures UG shall only be liable for the breach of essential contractual obligations (Kardinalpflichten). Essential obligations are those duties which are fundamental to the contract and upon whose fulfillment the client can reasonably rely. In such cases, liability is limited to the damage that was foreseeable at the time of contract conclusion and typical for this type of contract, and shall not exceed the amount paid by the client for the relevant service.

11.3 Exclusion of other simple negligence liability

Ichor Ventures UG shall not be liable for breaches of non-essential obligations caused by simple negligence.

11.4 Scope of limitation

To the extent liability is limited or excluded under the provisions above, the same limitations and exclusions apply to the personal liability of Ichor Ventures UG's officers, employees, and agents.

12. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the onboarding process and service delivery. This obligation continues for two years following the end of the contractual relationship.

13. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Hamburg, Germany.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Changes to these terms

We reserve the right to update these Terms and Conditions. The current version is always available at ichor.studio/terms. Changes do not affect contracts already concluded prior to the change.

Last updated: 4 May 2026